Transaction delays and recovery
What to do when Instant exchanges stall, how references help support, and when not to re-send funds.
Start with the public reference
Every Instant exchange has a public tracking reference. Open Track with that reference to see live status. Do not invent a second deposit unless guidance explicitly says the prior deposit was refunded or expired without receipt.
Common delay causes
- Source-chain congestion and unconfirmed deposits
- Underpayment or overpayment versus the quoted amount
- Missing memo/tag on networks that require it
- Processing backlog after deposit confirmation
- Expired fixed-rate windows
Recovery mindset
Save deposit tx hash, reference ID, and screenshots of deposit details. Contact support with those facts. Re-sending “to speed things up” often creates a second unmatched deposit.
Vargos — Instant Crypto Payments.